Support / Help / FAQ

Curi Point Of Sale

Getting Started

How do I start using Curi POS?

If you require a hardware device, contact a sales rep at +1 (758) 727-5347. If you will be using your mobile phone, Download the Curi POS app and sign in to open your account.

How do I start processing card payments ?(Coming Soon)

This feature is currently NOT AVAILABLE. Only users with a Curi POS hardware device can process card payments. There is a 6.5% Transaction fee for card payments. Head to settings, scroll down to payout details to enter your bank or paypal information. After we review your information and everything is approved, you can now enable card payments in the payment methods section.

What if I require training?

Training for Curi Pos is free. Contact a sales rep at +1 (758) 727-5347 to schedule a training session or book a session here : https://calendly.com/curi-pos/demo.

What cards can I process ? (Coming Soon )

This feature is currently NOT AVAILABLE. Curi Pos works with visa and mastercard. There is a 6.5% Transaction fee for card payments.

Is Curi Cloud based ?

Curi is a cloud-based Point of sale, you do not require an onsite server. This means that your data goes with you where ever you go. Once you have an internet connect, you can access your sales transactions.

What type of support do you offer ?

We offer remote support and late-night support for emergencies. We are only a phone call alway. If you require installation of hardware, we provide that as well. Installation charges may vary with country.

Payments

How do I issue a refund ?

To issue a refund, go to the orders tab, search for the invoice then click on refund.

Can I still take payments without the internet ?

Curi also works Offline. You can process sales without internet connection. Once your internet is back, the transactions will be uploaded to our servers.

What does Curi Cost ?

Curi is $95 E.C. / month. This covers 2 devices. For any other devices it is $80 E.C. / extra device.

Do you provide hardware ?

If we have a local support partner in your country, yes we offer hardware through our local support partners. If we do not have local support partner in your country, we can provide you with a list of compatible devices that you can purchase on your own.

Fee

Do I have to pay per user ?

Curi gives you unlimited access with one subscription.

Benefits of having a point of sale

Streamlined Operations:

A POS system helps streamline restaurant operations by automating tasks such as order-taking, inventory management, and payment processing. This efficiency can lead to faster service and improved customer satisfaction.

Enhanced Order Accuracy

With a POS system, orders are entered directly into the system, reducing the risk of errors compared to handwritten tickets. This leads to fewer mistakes in the kitchen and ensures that customers receive the correct items they ordered.

Detailed Sales Reporting

POS systems provide detailed sales reports that offer valuable insights into which menu items are popular, peak hours of operation, and overall performance. This data can inform menu adjustments, staffing decisions, and marketing strategies to optimize profitability.

Inventory Management

Curi's POS software can help restaurant owners better manage inventory by tracking stock levels in real-time. This allows for more accurate purchasing decisions, minimizes waste, and ensures that popular items are always in stock.

Table Management

POS systems often include features for table management, allowing restaurants to track table occupancy, manage reservations, and optimize seating arrangements. This helps maximize seating capacity and improves the overall dining experience for customers.

Security and Fraud Prevention

Modern POS systems offer robust security features such as encrypted transactions and user authentication, reducing the risk of fraud and unauthorized access to sensitive customer data.